Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 weeks after receipt of payment.

All Items ordered through us are shipped by DHL and many other forwarders. Detailed Address, Post code, Telephone and Receiver Name are necessary for delivery. Sometimes Tax Number is also needed in some countries.

A email with tracking number will be sent to you once your order is delivered.

All deliveries are made only on working days.  You will be able to track your order online twenty-four hours after you receive the tracking number.

Below is the websites of different Express company:

UPS
http://www.ups.com/en.html

EMS
http://www.ems.com.cn/english-map.jsp

TNT
http://www.tnt.com

DHL
http://www.dhl.com/en.html

FEDEX
http://www.fedex.com

Delivery time vary depending on the country of destination.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.